Computer Troubleshooters: The World’s #1 Computer Service Network

posted on July 30th, 2007 in Computer Troubleshooters No Comments

is108-042_small.jpgComputer Troubleshooters
is the world’s #1
Computer Service Network.

We provide a full line of computer services to both residential and commercial customers. Our goal is to provide high quality, proactive service with a smile. We can fix your computer remotely or we can come to you. We strive to prevent downtime and other computer problems. Our B.E.S.T. plan for businesses, and our R.E.S.T. & H.O.S.T. plans for residential and Home Office customers monitor your systems to prevent downtime and save you money.

Need help with your computer? Need wireless or wired networking set up? Perhaps your computer has a virus. Is your computer running slow, have pop-up messages, or showing error messages?

Does your business need proactive IT support from people who care about you, care about your business, and care about your computers? We can respond when you have a problem. But instead of paying us when your computer goes down, why not pay us to keep your computer from going down?

The Cedar Park, Texas location primarily serves Cedar Park, Leander, Jonestown, Lago Vista, and Northwest Austin. We also serve other nearby communites.

We’ll Pay You for Each Hour of Downtime! *

posted on July 19th, 2007 in Computer Troubleshooters, Services No Comments

100% Uptime Guarantee or We’ll Pay You!

Traditionally, you only call your computer service company when something breaks. But breakdowns cost your business money. Not just the money to fix whatever broke, but they also cost your business in lost productivity and lost business. Why wait until something breaks? Wouldn’t you rather pay someone to prevent the breakdown in the first place? The facts show that businesses save 10%-50% by preventing breakdowns as opposed to waiting until they break to fix it. That’s a substantial savings! With our B.E.S.T. program, we guarantee 100% uptime. And we’re putting our money where our mouth is. We’ll pay you for each hour of downtime!* 

*restrictions apply. Contact Computer Troubleshooters for details.

Send a Text Message From E-Mail

posted on November 12th, 2008 in E-mail and Spam No Comments
Send a Text Message From E-Mail

If you are sitting at your computer and want to send a text message, you don’t have to use your phone. You can send one using your e-mail! This is really nice if you don’t have a full keyboard on your phone. Sending a text message to a cell phone from your e-mail on your computer could not be any easier.

It’s just like sending an e-mail. You just have to know what e-mail address to send it to. The e-mail address you send it to varies based on which carrier. So you have to know which carrier serves the cell phone you are sending the text to. 

Here’s a table that shows what e-mail address to send it to. In the table below, replace "phone-number" with the phone number of the cell phone you are sending the text message to, including the area code. So if you wanted to call Jenny, for example, you would replace "phone-number" with 5128675309.

AT&T         phone-number@txt.att.net
Verizon      phone-number@vtext.com
Sprint         phone-number@messaging.sprintpcs.com
T-Mobile    phone-number@tmomail.com

 

Maintaining Your PC

posted on November 12th, 2008 in Computer Troubleshooters, Services, Viruses & Spyware No Comments

Maintaining Your PC

Thanks to the creators of malicious software like viruses, spyware, and so forth, we have to have anti-virus, anti-spyware, firewalls, security updates, and more. It’s quite a bit of work to properly maintain your computer. Two thirds of the issues people call us about can be traced back to this malicious software. So it’s certainly important to keep your computer maintained so you can avoid these additional costs and problems.

 
Traditionally, most people and small businesses wait until there computer breaks or is not usable and then call for help. The problem with is is that your computer is down and you can’t use it and it costs more to fix something than it does to maintain it in a why to help prevent it from breaking in the first place.
 
Instead of waiting until something doesn’t work, being without your computer, and having to pay someone a lot of money to fix it, why not pay us to keep your computer from breaking in the first place? We’ll maintain your computer for you, saving you time, preventing downtime, and in the long run, saving you money.
 
The biggest advantage to our support plans is that they include monitoring and alerting. That means that our software running on your computer will monitor the health of your computer and alert us to any problems or potential problems. We can often catch a failing hard drive before it fails. Our goal with all of our support plans is to prevent problems from happening.
 
We have 5 different support plans available. When most people think about support plans, they think they are only for businesses. But they aren’t. Two of our plans were created specifically for residential customers and those who either work from home, or run a business out of their home.
 
I won’t go into great detail about all of the plans in this newsletter. That would be too long and too boring. But I would like to highlight the two plans that are targeted towards residential and home office.
 
Our R.E.S.T. (Remote Enhanced Support Technology) plan provides the following features:
  • Remote monitoring and alerts
  • Remote Support (we can work on your computer from our office)
  • You can access and control your computer from any internet connected computer.
  •  Priority Service Scheduling
  • 25% discount on remote labor. That means you only pay $60/hour billed in 15 minute increments. Much cheaper than our regular rates. 
Our H.O.S.T. (Home Office Support Technology) plan includes everything the R.E.S.T. plan has plus:
  • Anti-Virus, Anti-Spyware security software that is monitored and controlled from our office.
  • Web filtering. We will filter out the websites that are known to spread infections. At your request, we can filter out much more like porn sites. We have 54 categories of websites we can filter out. We can also filter out specific websites.
  • Website Advisor. This software works when you are surfing the web helping to prevent you from accidentally going to a website or doing something on a website that might cause your computer to become infected. It also works to prevent you from inadvertantly signing up for spam.
Our R.E.S.T. Plan is only $10 per month per PC while our H.O.S.T. plan is only $20 per month per PC.
My favorite is the H.O.S.T. plan. It provides the best protection you can get for your computer and you don’t have to pay for your own security software and you don’t even have to maintain it! You don’t have to worry about your computer’s security. That’s our job!

Just In Time For Christmas - Online Wish List

posted on November 12th, 2008 in Christmas, Online Shopping, Websites No Comments

Just In Time For Christmas - Online Wish List

Every year around this time friends and family start asking me what I would like for Christmas. Throughout the year I occasionally see things and think, "I would like that. That would be a good thing for someone to get me for Christmas." But by the time Christmas shopping season arrives, I have, of course, forgotten all of those things. If you have a smart phone or a PDA, you could keep a list there and e-mail it to everyone. But now there is a really cool website that helps you with this. Lots of e-tailers like Amazon.com allow you to create a wish list, but the problem there is that you are stuck with only what Amazon.com sells.

 
The website is called, TheThingsIWant.com. With this FREE service, you can create a wish list. Simply create  your free account, install their web button, and then go shopping online. When you are shopping online and find something you want, simply press the web button in your browser, and you can add the item to your wish list.
 
You can e-mail your friends and family a link to your wish list. The cool thing about doing it this way as opposed to e-mailing them a list is that you can continue to change your list. Each time your friends and family view your list, it will have all of the latest updates!

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