Owning a Computer

March 23, 2016

These days, most everyone has at least one computer. Unlike your toaster or your TV, computers require quite a bit of labor to protect and maintain. Here is a list of things every computer owner should be doing: Keep it Safe! Purchase one of our recommended security packages and keep it renewed and updated. Keep […]

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Your Personal IT Department

March 4, 2016

Medium and large businesses have IT departments that employees can call when they have issues. The IT department maintains their computer so that employees can just use their computers to do their jobs. Wouldn’t it be nice to have your own IT department? Someone that takes care of your computer so you don’t have to […]

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The Cost of our Security And Maintenance Plan

March 5, 2015

When I tell customers about our Security And Maintenance (SAM) plan, they often compare the cost to the cost of security software. That’s like comparing high performance sports car to a minivan. Yes, the SAM plan does include security software. But it includes so MUCH more. The security software you get as part of the […]

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Cyber Tek Computer Pros Remote Support Notifications

February 25, 2015

If we have our remote support software installed on your computer, there are certain notification messages you may see. In this article, we will be showing you these notification messages and explaining what they mean. You may see this bubble message: Our remote support software may show the message above. It has our name and […]

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Service Plans Now Fully Support Macs

February 8, 2013

Here at Cyber Tek Computer Pros, we have different types of service plans. With a traditional plan, you prepay for a certain number of hours a month at a discounted rate. But our recommended plans are what we call Managed Service Plans. These are the plans where we actually proactively maintain your computers to try […]

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The Problem With Our SAM Plan

February 17, 2012

The most popular service plan we offer is called the SAM plan. SAM stands for Security And Maintenance. Before I tell you about the problem with this plan, here is a quick rundown of what the plan includes for those of you who aren’t familiar with it. MONITORED security software We provide, monitor, and maintain […]

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Discounted Online Remote Help Computer Repair Support Service

June 18, 2009

Want immediate help with your computer without having to wait for someone to come to  your home? Or perhaps you want to save some money. Or maybe you would like both? We provide remote online support at a discounted rate. We can fix many problems remotely saving you money over an onsite appointment. All you […]

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Maintaining Your PC

November 12, 2008

Maintaining Your PC Thanks to the creators of malicious software like viruses, spyware, and so forth, we have to have anti-virus, anti-spyware, firewalls, security updates, and more. It’s quite a bit of work to properly maintain your computer. Two thirds of the issues people call us about can be traced back to this malicious software. […]

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